Effective Date: 19 December 2025
Zventory (“we,” “our,” or “us”) is committed to protecting the privacy and security of its users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Zventory web application, mobile applications, and related services (collectively, the “Services”).
By accessing or using Zventory, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Name, email address, phone number
- Company name, designation, and business contact details
- Login credentials and user profile information
1.2 Business and Operational Data
When you use Zventory, we collect business-related data, including:
- Sales, purchase, inventory, production, dispatch, and project data
- Warehouse-wise stock details, serial numbers, batch details, expiry and manufacturing dates
- Vendor, customer, employee, and logistics information
1.3 Technical and Usage Information
We automatically collect certain technical data, such as:
- IP address, browser type, device information
- Access logs, usage patterns, and activity history
- Date, time, and duration of system access
1.4 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, improve performance, and analyze usage. You may control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain the Zventory platform
- Process transactions and manage inventory, sales, purchases, and production
- Enable AI-powered forecasting and analytics
- Improve system performance, security, and usability
- Communicate system updates, alerts, and notifications (email/WhatsApp, where enabled)
- Comply with legal, regulatory, and contractual obligations
3. Data Sharing and Disclosure
We do not sell or rent your personal or business data. We may share information only in the following circumstances:
- With Authorized Users: As per role-based access permissions defined by your organization
- With Service Providers: Trusted third parties providing hosting, analytics, messaging, or support services under strict confidentiality agreements
- For Legal Compliance: When required by law, regulation, court order, or governmental authority
- Business Transfers: In case of merger, acquisition, or sale of assets, subject to confidentiality protections
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Role-based access control and authentication
- Secure servers and encrypted data transmission
- Regular system monitoring and access logs
While we strive to protect your information, no system can guarantee absolute security.
5. Data Retention and Deletion
Zventory follows a strict data retention and deletion policy. All personal and business data is retained only as long as it is required to provide the Services or to meet legal and contractual obligations.
Zventory provides a Data Deletion Facility to its users. Once data is deleted by an authorized user or system administrator, the information is permanently removed from our systems and is not retained, archived, or reused in any form, except where retention is required by applicable law.
Deleted data cannot be recovered after completion of the deletion process.
6. Data Deletion & User Control (Compliance)
Zventory provides users with full control over their data in accordance with applicable data protection laws, including the GDPR (General Data Protection Regulation) and the Information Technology Act, 2000 (India) and its associated rules.
6.1 Right to Access and Control
Authorized users can access, review, update, and manage their personal and business data directly within the Zventory system, subject to role-based permissions.
6.2 Right to Erasure (GDPR – Article 17)
Users have the right to request deletion of their personal and business data. Zventory offers an in-system Data Deletion Facility, allowing authorized users or administrators to permanently delete data.
Once a deletion request is executed:
- The data is permanently removed from active systems
- The data is not retained, archived, or reused
This right is exercised except where retention is required to comply with legal or regulatory obligations.
6.3 Restriction and Objection to Processing
Users may request restrictions on certain data processing activities where applicable, or object to non-essential processing in accordance with GDPR provisions.
6.4 Compliance with Indian IT Act
Zventory complies with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Reasonable security practices are implemented to protect data against unauthorized access, misuse, or disclosure.
Requests related to data access, correction, restriction, or deletion may be initiated through the system administrator or by contacting our support team.
7. Legal Basis for Processing
Zventory processes data based on one or more of the following legal grounds:
- Performance of a contract (providing the Services)
- Compliance with legal obligations
- Legitimate business interests
- User consent, where applicable
8. Third-Party Integrations
Zventory may integrate with third-party tools and services. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Zventory is a business-oriented platform and is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or data protection practices, please contact us at:
Zventory Support
Email: mail@zventory.com
This Privacy Policy is designed to align with standard data protection principles and applicable laws, including Indian IT laws and global best practices for SaaS platforms.
